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General
terms and conditions
-- Rates are subject to change with or without notice.
-- The boat transfer is subject to weather and sea conditions.
-- All guest will have to sign a waver form prior departure
for the island.
-- The resort is not liable for compensation due to weather
changes.
-- Operator accepts no liability for any losses, accident,
expenses, delay or
other irregularity resulting from activities the participant
undertake
willingly or unwillingly.
Booking Deposits & Payment
-- Reservation are subject to availability and a minimum
of 50% of total
fare is require upon booking. 50% deposit have to transaction
to Tenggol
Island Beach Resort bank acount within 10 Days after the
official invoice
issued to guest, otherwise reservation will be auto cancelled
without further
notice.
-- The balance of payment is to be made 14 days or 2 weeks
before
departure, otherwise booking will be auto canceled without
further
notice.
Cancellation Terms
Prior to departure :
1. Full payment of total tour fare chargeable must be made
2 weeks or
14 days prior date of departure.
2. Non refundable of 30% of total tour fare, balance 70%
are as follows :-
3. 50% of total tour fare chargeable in 3 weeks prior date
of departure.
4. 80% of total tour fare chargeable in 2 weeks prior date
of departure.
5. 100% of total tour fare chargeable less than 2 weeks
prior date of
departure.
The cancellation ruling may differ and will not follow agreements
made
with the hotels and apartments involved, in the case of
any dispute, the
decision for any refund that does not conform to the rules
above is at the
discretion of the management.
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